Shipping policy

Logistics policy

Thank you for choosing our products! We are committed to providing high-quality logistics services. The following is our logistics policy:

1.Shipping time: Under normal circumstances, we will process and ship within 1 to 5 working days, except for holidays and major national holidays.

2.Delivery time: For mainstream Western countries (such as the United States, Canada, France, the United Kingdom, Germany, etc.), the estimated delivery time is 7 to 15 working days. In most cases, you can receive the goods in about two weeks. For some remote areas, it may take 15 to 30 days, depending on the logistics situation.

3.Logistics delay notice: Cross-border logistics may be delayed due to reasons such as holidays, cargo accumulation, and weather. We hope that customers can understand this situation. If there is an unexpected delay or other issues, please contact us in time, and we will actively coordinate with the logistics company to handle it.

4.Lost package handling: If your package is lost, we will reship or provide a refund service according to your request. Please rest assured that we will do our best to solve such problems.

5.Customer support: If you have any problems during the logistics process, please feel free to contact us at info@danhuoedc.com. We will communicate with the logistics company and may need your assistance to contact the end service provider to handle the problem.

Thank you for your understanding and support. We will serve you wholeheartedly!