A: Yes, all our products are genuine and designed by us. Every step, from the design concept to the finished product, is carefully controlled to provide you with unique and high - quality products.

A: We offer worldwide shipping services, and most mainstream countries are within the delivery range. Basically, customers from all over the world have the opportunity to purchase our products.

A: The order will be shipped within 1 to 5 working days. Generally, packages shipped to mainstream countries can be delivered in about 7 to 15 working days. For other countries, it may take 10 to 30 working days. The specific delivery time depends on the destination country.

A: If you receive a damaged or incorrect product, please contact us immediately. You can communicate with us via info@danhuoedc.com, and we will reply to you within 24 hours. We will, based on the specific situation, resend a brand - new product for you or process a refund.

A: After the order is shipped, you can visit the 17TRACK logistics official website (https://www.17track.net/zh - cn) and enter the tracking number to track the shipping status of your order.

A: If you don't receive the package, please contact us in a timely manner and provide your order number. We will immediately check the logistics situation. If the package is confirmed to be lost, we will refund you or reship the product for you.

A: We accept PayPal and various international credit card payments, including Visa, MasterCard, Discover, and American Express.